1. Social Skills: Seven Things Everyone Should Know
  2. The 30 most important things about effective communication everyone must know
  3. Nine Things You Should Know About Interpersonal Skills
  4. How To Overcome Your Shyness, The Ultimate Guide
  5. A Simple Guide To Introverts
  6. How You Can Overcome Social Anxiety
  7. 25+ Effective Networking Tactics To Improve Your Networking Skills
  8. How To Master The Basic Meet And Greet
  9. Master The Power Pose In Two Minutes
  10. The 20 All-Time Best Pieces Of Relationship Advice Ever
  11. How To Build Great Professional Relationships
  12. 30+ Techniques About Killing It With Public Speaking
  13. How To Give Impromptu Speeches
  14. How To Be A Smart/Witty Talker
  15. How To Speak And Influence People Like Barack Obama
  16. The 20 Best Tips For Speaking Better
  17. 100+ Useful Techniques For Great Small Talk
  18. Question Skills: How We Can Be Great At Asking Questions
  19. How To Give Feedback
  20. Active Listening Skills (How To Be A Great Listener)
  21. Presentation Skills: How To Give Great Presentations
  22. Rhetoric: Using Language Better To Communicate Effectively And Persuasively
  23. How To Be Assertive
  24. A Simple Guide To Understanding Body Language
  25. 15+ Tricks That Will Help You Catch People Lying
  26. 11 Really Useful NLP Techniques
  27. A Simple Guide To Emotional Intelligence
  28. Empathy
  29. How To Be Charismatic
  30. How To Develop Presence
  31. How To Be Charming, Likeable, And Interesting
  32. Personality Development: How You Can Improve Your Personality
  33. 20+ Tips On Handling Difficult People
  34. How To Run And Participate In Effective Meetings
  35. Teamwork Skills: How To Work In A Team Effectively
  36. How To Make (And Refute) Arguments
  37. How To Win An Argument
  38. How To Criticize
  39. Seven Simple Ways To Give Praise
  40. How To Complain
  41. Culture Smarts: Taking In Cultural Cues From Across The World
  42. How To (Really) Control Your Emotions
  43. Basics Of Phone Etiquette
  44. A Simple Guide To Non-Verbal Communication

100+ Useful Techniques For Great Small Talk




1. Business Ice Breakers

- What is a typical day?

- What get you started in ...?

- What got you interested in ...?

- What do you enjoy most about your profession?

- What do you see as coming trends?

- What one thing would you do if you know you could not fail

- What was your best job (worst job)?

 

2. Social Ice Breakers

- What do you think of movie (restaurant / party)?

- Tell me about your best vacation.

- If you could replay any moment, what would it be?

- What one thing would you really like to own, why?

- What is the perfect age?

- Tell my why you are named Andrew.

- What is the best surprise you have received?

- What is your most memorable meal?

- Tell me about your family.

- Who was the scariest person you have ever met?

- Tell me something that most people would never guess about you.

 

3. Ask open ended questions

Use words like Describe, Tell me, How did and What was the most/least. And, do not forget about follow-up. 'How was your day today', with 'What made it so great', 'How did you celebrate', 'Tell me about it'.

You want to get him/her to open up.

 

4. Avoid:

What do you do for a living?

Do you have kids?

How was your weekend?

 

5. Prefer:

Tell me about your work.

Tell me about your family.

What was the best part of your weekend?

 

6. Positive body language:

Lean forward

Eye contact

Open arms and body

Relax body posture

Force partner to talk

Nod and smile

 

7. Negative body language:

Point

Covering mouth

Rubbing body parts

Fiddle

Making tapping sounds

Cross arms

 

8. Safe questions with old acquaintances:

Bring me up to date with your family

What is new with work lately

What has changed in your life since we last met

How has your year been

What is new with your family

 

9. Dangerous questions:

How's your husband

How's your job at Ford.

How is little Jerry doing at Harvard

 

10. Assertive language (Good)

Please have the report ready by Tuesday

I believe you can find that report

I am sorry to interrupt

I'll be glad to check with Dario

I had a great time

Please spell that.

I can be there by 3pm

I would be glad to...

What is your name

 

11. Passive language (Okay)

When will the report be ready?

I would hate to direct you wrong.

Can I interrupt you

I'll have to ask someone

I'll be honest, ...

Can you spell that.

I cannot meet this morning

I would have to...

May I ask your name?

 

(Source: ‘The Fine Art of Small Talk’ by Debra Fine)

 

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