1. Social Skills: Seven Things Everyone Should Know
  2. The 30 most important things about effective communication everyone must know
  3. Nine Things You Should Know About Interpersonal Skills
  4. How To Overcome Your Shyness, The Ultimate Guide
  5. A Simple Guide To Introverts
  6. How You Can Overcome Social Anxiety
  7. 25+ Effective Networking Tactics To Improve Your Networking Skills
  8. How To Master The Basic Meet And Greet
  9. Master The Power Pose In Two Minutes
  10. The 20 All-Time Best Pieces Of Relationship Advice Ever
  11. How To Build Great Professional Relationships
  12. 30+ Techniques About Killing It With Public Speaking
  13. How To Give Impromptu Speeches
  14. How To Be A Smart/Witty Talker
  15. How To Speak And Influence People Like Barack Obama
  16. The 20 Best Tips For Speaking Better
  17. 100+ Useful Techniques For Great Small Talk
  18. Question Skills: How We Can Be Great At Asking Questions
  19. How To Give Feedback
  20. Active Listening Skills (How To Be A Great Listener)
  21. Presentation Skills: How To Give Great Presentations
  22. Rhetoric: Using Language Better To Communicate Effectively And Persuasively
  23. How To Be Assertive
  24. A Simple Guide To Understanding Body Language
  25. 15+ Tricks That Will Help You Catch People Lying
  26. 11 Really Useful NLP Techniques
  27. A Simple Guide To Emotional Intelligence
  28. Empathy
  29. How To Be Charismatic
  30. How To Develop Presence
  31. How To Be Charming, Likeable, And Interesting
  32. Personality Development: How You Can Improve Your Personality
  33. 20+ Tips On Handling Difficult People
  34. How To Run And Participate In Effective Meetings
  35. Teamwork Skills: How To Work In A Team Effectively
  36. How To Make (And Refute) Arguments
  37. How To Win An Argument
  38. How To Criticize
  39. Seven Simple Ways To Give Praise
  40. How To Complain
  41. Culture Smarts: Taking In Cultural Cues From Across The World
  42. How To (Really) Control Your Emotions
  43. Basics Of Phone Etiquette
  44. A Simple Guide To Non-Verbal Communication
  45. How to change people's minds: Use this 350-year old trick, now backed up by psychologists
  46. Infographic: Body Language Cues and Spotting Lies

A Simple Guide To Non-Verbal Communication

1. What is non verbal communication?

Simply, the use of body language to convey meaning. Research says 55 - 65 % of all communication is done non-verbally. Experts also say we use verbal communication to convey information, and non-verbal communication to convey our attitudes, feelings and values.


2. The major components of non-verbal communication


- Gestures: Showing basic human emotions using slight movement of body/parts. They differ across cultures.


- Facial expressions: The eyes and the mouth basically. Eye contact and smile/frown are the mainstays of facial expressions.


- Congruence: Our words must match out body language if we are to be fully trusted. For example, we tell some we love them, but we are looking elsewhere. This is an example of in-congruence.


- Props: Placing of our limbs (hands on hips, steepling fingers), or holding an object (cigarette) and so on, conveying an attitude.


- Territory: We like our spaces and we protect it and we get worked up when it is encroached. In office, we will shout, 'how dare you touch me?'. In a crowded train we will curse and push back when people brush against you. Everyone is so territorial.


3. Common non-verbal communication mistakes we make


- Deliberately trying to alter body language to send a different message/signal: Bluffing requires practice, a lot of it. And you risk sending mixed signals at best, if they haven't already read through your charade.


- Over-interpreting and seeing silent messages everywhere: This is like someone trying to write like Tolstoy right after learning basics of a language. Experts suggest before we come to any conclusion, we must also consider the context (setting and situation). Maybe that person is silent today because his child is sick, not because he is guilty.


- A more severe form of 'body language expertise' is making decisions/accusations based on someone's gestures and such. Seek evidence before you jump in.


Thank you for reading.
This guide is from The Success Manual, which contains 200+ guides to succeeding in business, career and personal life.  Get the pdf ebook for $12 only.


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